Privacy Policy

Personal Information

When you create an account or contact us, we may collect:

• Name and email address
• Age verification information (to ensure 18+ compliance)
• Province/territory of residence
• Communication preferences

Usage Information

We automatically collect information about how you use our platform:

• Games played and time spent
• Device information and browser type
• IP address and general location
• Website navigation patterns

We use your information to:

• Provide and improve our social casino services
• Ensure compliance with age restrictions (18+)
• Personalize your gaming experience
• Send important updates and promotional content (with your consent)
• Provide customer support
• Prevent fraud and ensure platform security
• Comply with Canadian legal requirements

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who help us operate our platform (under strict confidentiality agreements)
• When required by Canadian law or legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or merger (with notice to users)

We implement comprehensive security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls limiting who can view your information
• Regular security audits and monitoring
• Employee training on privacy and security practices

While we strive to protect your information, no internet transmission is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Request information about how your data is used
• File a complaint with privacy authorities

To exercise these rights, contact us at privacy@maplecasinoworld.com or use the contact information provided on our Contact page.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to show relevant content (with your consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by Canadian law:

• Account information: Until account deletion or 3 years of inactivity
• Usage data: Up to 2 years for analytics and improvement purposes
• Communication records: Up to 7 years for legal compliance
• Marketing preferences: Until you unsubscribe or request deletion

Maple Casino World is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will delete it immediately.

Parents or guardians who believe their child has provided personal information should contact us immediately at privacy@maplecasinoworld.com.

Your personal information is primarily stored and processed in Canada. If we need to transfer data outside Canada, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification (if you've provided your email)
• Displaying a prominent notice on our platform

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this privacy policy or your personal information, please contact us: