Terms & Conditions

Please read these terms and conditions carefully before using Maple Casino World. By accessing our platform, you agree to be bound by these terms.

Last updated: January 1, 2024

Important Notice

Social Casino - Entertainment Only

Maple Casino World is a social casino platform for entertainment purposes only. No real money gambling is involved. Players must be 18+ years old. This platform is designed for Canadian residents and complies with Canadian regulations.

1. Acceptance of Terms

By accessing and using Maple Casino World ("the Platform," "our Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you and Maple Casino World, a Canadian social casino platform.

2. Eligibility and Age Requirements

Age Requirement

You must be at least 18 years of age to access and use our platform. By using our services, you represent and warrant that you are 18 years of age or older.

Geographic Restrictions

Our services are intended for residents of Canada. Users from other jurisdictions may be restricted from accessing certain features or the entire platform.

Account Registration

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information.

3. Nature of Service - Social Casino

Entertainment Only

Maple Casino World is a social casino platform that provides entertainment-only gaming experiences. No real money gambling is offered or permitted on our platform.

Virtual Credits

All games use virtual credits, coins, or points that have no real-world monetary value. These virtual items cannot be exchanged for real money or prizes.

No Real Money Transactions

Users cannot wager, win, or lose real money through our platform. Any references to "winning" or "prizes" refer solely to virtual, entertainment-based rewards.

4. User Conduct and Responsibilities

Acceptable Use

You agree to use our platform only for lawful purposes and in accordance with these terms. You will not:

  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
  • Use automated systems or bots to access our services
  • Harass, abuse, or harm other users
  • Share inappropriate or offensive content
  • Attempt to manipulate or exploit our games

Account Security

You are responsible for maintaining the security of your account credentials. Notify us immediately if you suspect unauthorized access to your account.

5. Intellectual Property Rights

Our Content

All content on our platform, including games, graphics, text, logos, and software, is owned by Maple Casino World or our licensors and is protected by copyright and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our platform for personal, non-commercial entertainment purposes only.

Restrictions

You may not:

  • Copy, modify, or distribute our content
  • Reverse engineer our software or games
  • Use our trademarks or branding without permission
  • Create derivative works based on our content

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy, in accordance with Canadian privacy laws.

7. Responsible Gaming

Entertainment Focus

Our platform is designed for entertainment purposes. We encourage responsible gaming practices and provide resources for users who may need assistance.

Self-Exclusion

If you feel you need to take a break from gaming, you can request temporary or permanent account suspension by contacting our support team.

Support Resources

We provide links to Canadian gambling support organizations and encourage users to seek help if they have concerns about their gaming habits.

8. Service Availability and Modifications

Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.

Modifications

We reserve the right to modify, update, or discontinue any aspect of our services at any time, with or without notice to users.

Game Changes

Games may be added, removed, or modified at our discretion. We are not obligated to maintain any specific game or feature indefinitely.

9. Disclaimers and Limitations of Liability

Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the maximum extent permitted by Canadian law, Maple Casino World shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

Technical Issues

We are not responsible for technical malfunctions, network issues, or other problems that may affect your ability to access or use our services.

10. Termination

Termination by User

You may terminate your account at any time by contacting our support team or using the account deletion feature in your profile settings.

Termination by Us

We may suspend or terminate your account if you violate these terms, engage in prohibited conduct, or for any other reason at our sole discretion.

Effect of Termination

Upon termination, your right to access and use our services will cease immediately. Provisions that should survive termination will remain in effect.

11. Canadian Law and Jurisdiction

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Canada and the Province of Ontario, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Compliance

Our services comply with applicable Canadian federal and provincial laws regarding social gaming and entertainment platforms.

12. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. We will notify users of significant changes through:

  • Email notification (if you've provided your email address)
  • Prominent notice on our platform
  • Updated "Last Modified" date at the top of this page

Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

13. Contact Information

If you have questions about these terms and conditions, please contact us:

Legal Department

Maple Casino World

123 Gaming Street

Toronto, ON M5V 3A8

Canada

Email: legal@maplecasinoworld.com
Phone: 1-800-MAPLE-FUN (1-800-627-5338)
Support Hours: Monday-Friday 8 AM - 10 PM EST

🇨🇦Canadian Compliance

Committed to Canadian Standards

These terms and conditions comply with Canadian federal and provincial laws. We are committed to providing a safe, legal, and entertaining social casino experience for all Canadian players.